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Obtaining Utilities

How to Obtain Gas and Electricity

To have your electric and/or natural gas service turned on, contact National Grid at 1-800-642-4272.  When you call to order your electric and/or natural gas service, the National Grid service representative will ask for the following information:

  • Your complete name, address, and telephone number
  • Kind of service you are requesting
  • When you would like the service connected
  • Social Security number, driver’s license number, credit card number, or student I.D. number
  • Your previous address (if you have had National Grid service in your name)

 How to Install Your Telephone

To order telephone service, contact Verizon at 1-888-251- 7802. When you call to order your phone service, the Verizon service representative will ask for the following information:

  • Your complete name and address
  • Kind of service you are requesting
  • Name of the long-distance carrier you have chosen
  • How you would like your directory listing to appear
  • Your previous address and telephone number
  • Other credit information that will be kept strictly confidential

How to Obtain Cable Service

To obtain cable service, contact Time Warner Cable at 315-634-6000. When you call to order cable service, the Time Warner Cable representative will ask for the following information:

  • Your complete name, address, and telephone number
  • The kind of service you are requesting
  • Your previous address (if you have had Time Warner Cable service in your name)

 How to Obtain Internet

Both Time Warner and Verizon offer Internet service. Depending on your provider for phone and cable service, you may be able to save money if you get a bundle package. Call Verizon at 1-888-251-7802 or Time Warner at 315-634-6000 for information on pricing and bundle packages.